Privacy Policy

When you interact with Consolidated Consultancy Group (CCG), we collect information you provide directly — such as your name, email address, phone number, company, and any details you include when you request a consultation, submit a contact form, or apply for a role. We also collect limited technical information automatically, including your IP address, browser type, device information, and pages visited, in order to keep our website secure and running reliably.

We use the information we collect to:

• Respond to your enquiries and provide the IT services you request;
• Deliver, maintain, and support our managed IT, network, security, cloud, and software solutions;
• Improve our website, service quality, and customer experience;
• Send service updates and, where you have opted in, relevant information about our offerings;
• Meet our legal, tax, and regulatory obligations in Lebanon.

We do not sell your personal information, and we only process it for the purposes described in this policy.

Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and improve performance. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do. Any analytics we use are configured to help us understand aggregate usage rather than to identify individuals.

To operate our business we rely on trusted third-party providers — for example, cloud hosting, email delivery, and infrastructure platforms such as our AWS and Azure partners. These providers process data only on our instructions and under their own security and privacy commitments. We do not share your information with third parties for their own marketing purposes.

Security is core to what CCG does. We apply layered technical and organizational safeguards — including encryption in transit, access controls, continuous monitoring, and regular patching — to protect your information against unauthorized access, loss, or misuse. While no system can be guaranteed completely secure, we work continuously to keep our safeguards aligned with enterprise standards.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to provide ongoing services, and to comply with our legal and contractual obligations. When information is no longer required, we securely delete or anonymize it.

You may request access to the personal information we hold about you, ask us to correct or delete it, or object to certain processing. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe in line with applicable Lebanese law.

Our website and services are intended for businesses and professional users. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review it periodically.